Living Waters America Terms & Conditions
Agreement & Jurisdiction
By choosing to use Living Waters services, your use and any dispute over privacy is subject to our Privacy Policy and Terms & Conditions, including limitations on damages, resolution of disputes, and application of the law of New York State.
Eligibility & Account Responsibility
Age Requirement
You must be at least 18 years old to use this website. By using this site, you represent that you meet this requirement.
Account Security
If you create an account with Living Waters, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Privacy & Contact Information
Privacy Concerns
If you have any concern about privacy at Living Waters, please contact us with a thorough description, and we will work to resolve the issue for you.
Privacy Officer Contact
Living Waters Privacy Officer:
- Email: derek@shoplw.com
- Mail: ATTN: Living Waters Privacy Officer
122 Church St W, Elmira, ON N3B 1N3
Privacy Policy Updates
Our business changes constantly, and our Privacy Notice will change as well. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Marketing Materials
All marketing materials are subject to change at any time. When any errors occur in print, email, or website materials, Living Waters has full authority to withhold and remove any offers, pricing, or products at any time without prior notice.
Pricing
Currency
All pricing is in US dollars regardless of the buyer’s country or state.
Price Changes
Living Waters strives to remain competitive with pricing, but prices may change due to currency exchange fluctuations and market conditions. Unless an order is paid in full, prices are subject to change without notice.
Warranties & Returns
Warranty Coverage
All products qualify for a 30-day warranty unless otherwise noted. Warranty replacements are sent free of charge with prepaid return labels for sending back the defective product.
Return Restrictions
Sale and seasonal items are non-returnable. Returns are subject to return shipping fees unless the return is due to an error in shipment quantity (over or under shipment) on the part of Living Waters.
Detailed Return Policy
For complete return information, including timeframes, conditions, and procedures, please refer to our separate Return Policy document.
Third Party Materials
Living Waters products and services may include materials from third parties. Living Waters may provide links to third-party websites as a convenience to you.
Disclaimers
You agree that Living Waters is not responsible for examining or evaluating the content or accuracy of third-party materials. Living Waters does not warrant and will not have any liability or responsibility for any third-party materials, websites, or for any other materials, products, or services of third parties.
User Responsibility
You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party, and that Living Waters is not in any way responsible for any such use by you.
Copyrights & Trademarks
Website Content
All design, text, graphics, and the selection or arrangement thereof are the copyright of Living Waters Book & Toy or other copyright owners.
Permitted Use
Permission is granted to electronically copy and print hard copies of portions of this site for the sole purpose of:
- Placing an order with Living Waters
- Using this site as a shopping resource
Prohibited Use
Any other use of materials on this site is strictly prohibited, including but not limited to:
- Reproduction for purposes other than those noted above
- Modification, distribution, or republication without written permission
Trademarks
Living Waters Book & Toy and all affiliated Living Waters logos belong to Living Waters Book & Toy. All other trademarks, product names, and company names or logos used on this site are the property of their respective owners.
No permission is given by Living Waters Book & Toy for the use of its trademarks or any other trademarks, product names, titles, or logos, and such use may constitute an infringement of the holder’s rights.
Shipping & Delivery
Service Area
We currently ship to the lower 48 US states from our Medina, NY location. Contact us for shipping quotes to other destinations.
Order Processing
Orders are typically processed within 1-2 business days of payment confirmation.
Shipping Cancellations
We reserve the right to cancel an order if we cannot find a reasonable shipping method, although we will make every effort to find suitable shipping solutions.
For detailed shipping information, rates, and policies, please refer to our separate Shipping Policy document.
Limitation of Liability
Living Waters’ liability for any claim arising from your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.
Order Acceptance
All orders are subject to acceptance by Living Waters. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Questions & Support
For questions about these Terms & Conditions or any concerns regarding your experience with Living Waters, please contact our customer service team.
These Terms & Conditions are effective as of the date of posting and may be updated periodically. Continued use of Living Waters services constitutes acceptance of any updates to these terms. This agreement is governed by the laws of New York State.